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IT Solutions

24/7 HELP DESK

When the phones are ringing after hours, are your customers receiving the help they so desperately need? At eCreek Solutions, we understand the importance of acquiring new customers while maintaining the existing ones. Our 24/7 Help Desk services ensures help around the clock. Our trained professionals will provide your customers with the answers they need, and can escalate issues according to priority. Contact us today and allow us to be the voice for your customers, 24 hours a day, 7 days a week.

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IT MANAGED SERVICES

The costs of building out your own IT infrastructure for a small business can be prohibitive. Managing servers, desktops, help desk and internal staffing can be burdensome and expensive. Let the IT professionals at eCreek Solutions Group provide managed services for your IT needs.

eCreek Solutions Group lets you pick and choose the services you need for your business, including the following:

  • 24×7 help desk for your employeesUser/Server/Device Support
  • Network and Carrier Support
  • Includes Servers, Desktops, Laptops, Mobile Phones, Tablets, Remote Agents, VPN Workstations, and Printers
  • Vendor Management
  • Phone system hosting and management
  • Consulting
  • Lead/List Data Management and Analytics
  • Cabling and Furniture
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CLOUD SERVICES

In today’s environment we all use the cloud to some extent, and reliance on the cloud will continue to grow. eCreek provides a full range of cloud services from email security to cloud architecture:

  • AWS Architects
  • eMail Security
  • Desktop Security
  • Endpoint security
  • Data Backup
  • Business Continuity
  • Disaster Recovery
  • Web Hosting

Whether your cloud needs are limited to security and backup or you’re looking for a full cloud environment, eCreek can help you create and manage your solution.